PRIVACY POLICY

Privacy Policy

Last Updated: 7 October 2026

At ZAWA Footco, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how ZAWA FOOTCO PRIVATE LIMITED, operating under the brand name ZAWA Footco, collects, uses, stores, and shares your information when you visit our website, place an order, contact us, or otherwise use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with ZAWA Footco, we may collect:

Information You Provide

  • Name

  • Mobile number

  • Email address

  • Billing and shipping address

  • Order and transaction details

  • Product preferences and shopping activity

  • Information you provide when contacting customer support

  • Reviews, feedback, or other content you voluntarily submit

We collect this information when you place an order, create an account, contact us, subscribe to communications, or otherwise interact with our website.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Device and browser information

  • Operating system

  • Pages viewed and interactions with our website

  • Referring website or source

  • General usage and browsing information

We may collect this information through cookies, pixels, analytics tools, and similar technologies.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Process payments and transactions

  • Provide order confirmations and shipping updates

  • Handle returns, exchanges, and customer support

  • Improve our products, website, and services

  • Personalize your shopping experience

  • Send promotional or marketing communications where permitted

  • Understand website usage and customer preferences

  • Prevent fraud, misuse, or unauthorized activity

  • Comply with applicable legal and regulatory requirements

  • Protect our business, customers, and website

3. Payments

When you make a purchase, your payment information may be processed securely by our third-party payment service providers.

ZAWA Footco does not ordinarily store your complete debit card, credit card, or banking credentials on its own systems.

Payment providers may collect and process information necessary to authorize and complete your transaction according to their own privacy policies.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to provide essential functionality, remember preferences, understand website usage, and improve your shopping experience.

We may also use analytics and advertising technologies, including pixels, to measure campaigns and show relevant advertisements.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

Our website is powered by Shopify, which may use cookies and related technologies as part of its services.

5. Sharing Your Information

We may share necessary information with trusted third parties that help us operate our business, including:

  • Website and e-commerce service providers

  • Payment processors

  • Shipping and logistics partners

  • Order fulfillment providers

  • Customer support providers

  • Analytics and technology providers

  • Marketing and advertising partners

  • IT and cloud service providers

For example, your name, phone number, and delivery address may be shared with logistics partners so that your order can be delivered to you.

We may also disclose information where required by law, legal proceedings, government authorities, or to protect our rights, customers, or business.

We do not sell your personal information as a standalone product.

6. Marketing & Advertising

With your consent where required, we may use your information and website activity to send promotional communications or provide you with relevant advertising.

You may opt out of promotional emails by using the unsubscribe option included in those communications.

You may still receive essential communications relating to your orders, transactions, or customer support.

7. Third-Party Links

Our website may contain links to third-party websites, applications, or services.

ZAWA Footco is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their respective privacy policies before providing personal information.

8. Customer Reviews & User Content

If you submit a review, photograph, comment, or other content to a public section of our website, that content may be visible to other visitors.

Please avoid sharing sensitive or confidential personal information in publicly accessible areas.

9. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete transactions

  • Provide our services

  • Maintain business and transaction records

  • Comply with legal and tax requirements

  • Resolve disputes

  • Prevent fraud

  • Enforce our agreements and policies

When information is no longer required, it may be securely deleted or anonymized where appropriate.

11. Children's Privacy

Our website and services are not intended for children.

We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps.

12. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

  • Request access to information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Withdraw consent where processing is based on consent

  • Opt out of promotional communications

  • Ask questions about how your information is used

Some rights may be subject to applicable legal or regulatory requirements.

To exercise your rights or ask a privacy-related question, contact us using the details below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

ZAWA FOOTCO PRIVATE LIMITED
Brand: ZAWA Footco

Registered Address:
Lane No. 6, Brahmanwala,
Sanskriti Lok Colony,
Dehradun, Uttarakhand, India

Email:
support@zawafootco.com

ZAWA Footco — NO LIMITS. STYLE IN MOTION.